Privacy Policy

University Townhomes – Kent, Ohio

Effective Date: March 20, 2026

University Townhomes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or applying for housing. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

By using our website or submitting an application for housing, you agree to the terms of this Privacy Policy.

When you visit our website or apply for housing at University Townhomes, we may collect the following types of information:

This may include:

• Full name
• Email address
• Phone number
• Current address
• Date of birth
• Emergency contact information
• Employment or student status
• Rental history
• Identification information
• Co-applicant or roommate information
• Any other information submitted through our application forms

We collect this information only when you voluntarily provide it, such as when:

• Submitting a housing application
• Requesting information about availability
• Scheduling a tour
• Contacting us through our website
• Joining a waitlist

We use your information for legitimate housing and business purposes, including:

• Processing rental applications
• Verifying identity and eligibility
• Conducting background or credit checks (when applicable)
• Communicating about housing availability
• Scheduling tours or responding to inquiries
• Managing tenant relationships
• Complying with legal and regulatory requirements
• Improving our website and services
• Sending updates related to your housing inquiry or application

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our housing services. These may include:

• Property management staff
• Screening or background check providers
• Payment processing companies
• Maintenance or service vendors
• Legal or regulatory authorities when required
• Technology providers who support our website or application systems

All third parties are required to maintain the confidentiality and security of your information.

We take reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• Secure data storage
• Access controls
• Encrypted communication where applicable
• Limited access to authorized personnel

While we work to protect your information, no system can guarantee absolute security.

Our website may use cookies or similar technologies to:

• Improve website functionality
• Analyze website traffic
• Remember user preferences
• Support marketing and advertising efforts

You can adjust your browser settings to disable cookies if desired.

Our website may use third-party services such as:

• Google Analytics
• Online application platforms
• Email or communication tools
• Advertising or marketing platforms

These providers may collect limited information as part of their services. We encourage you to review their privacy policies.

If you provide your phone number, you consent to receive communications related to:

• Housing availability
• Application status
• Leasing information
• Property updates

Message and data rates may apply.

You may opt out of text communications at any time by replying:

STOP

We retain personal information only as long as necessary to:

• Process applications
• Maintain tenant records
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce agreements

After that period, information may be securely deleted or anonymized.

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain communications
• Ask how your data is used

To make a request, contact us using the information below.

Our services are intended for individuals who are 18 years of age or older or applying for housing as a legal adult or student resident. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how your information is handled, please contact:

University Townhomes - Kent, Ohio   Phone:(330) 578-1200